How can I request the return of boxes or luggage?

To collect a box a baggage from our warehouse simply send an email to info@boxok.it or open a ticket with our customer service indicating the BoxId of the boxes that you want to receive and complete directions for the return. The necessary data are: Name / code on the bell, complete address and a telephone number. We will create the redelivery bill and return the next business day after payment (or the same day if payment is made before 2.30pm).
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